Heather was born and raised here in Spokane and graduated from Shadle Park High School. She started working in the medical field in dental offices doing everything from basic reception to billing and office management and sitting chair-side when needed. She then shifted to the internal side of medicine working at a gastrology office where she was given the opportunity to go to back to school for medical assisting and plobotomy.
Heather then came to U-District in 2012 doing part time front desk work so she was able to graduate school. After passing her boards, she was given an opportunity to work full time at another office and made the hard decision to take it. However, shortly after realized she missed the U-District and the friends that she made there. She was given the opportunity to come back full time and eventually moved up her position as front desk lead. Outside of work Heather has two children who keep her going non stop and loves to be outside and being active with them, family members, and friends. She gets a hard time at work also being surrounded by Hawks fans, because she will be cheering for the Patriots during football season.